Quality Assurance

A service company is only as good as the quality of services it offers. At Essential Medical Staffing, Inc., we feel that quality assurance is a vital part of ensuring highest customer satisfaction, and this reflects on how we screen all potential employees. Our in-house developed software, for instance, alerts us weeks ahead, prior to an employee’s professional certificate expiration date - allowing employee plenty of time to get certificate(s) renewed.

To ensure quality of performance on the part of our personnel and to keep communication lines open, Essential Medical Staffing, Inc. assigns a Staffing Coordinator to each client. The Staffing Coordinator acquaints her/himself with the supplemental staffing needs and job requirements of the facility. An Essential Medical Staffing business representative will make visits upon request by the facility.

At Essential Medical Staffing, Inc. we emphasize the importance of how our professional personnel are selected. Our guidelines and criteria for selecting staff usually exceed that of the client. A professional profile is kept as part of the clinician’s profile and it includes following:

Skills Check

• Each E.M.S. employee has a file that contains a list of skills relevant to the professional’s area of expertise. This file gets updated periodically on an as needed basis.

Work History

• Lists dates of employment
• Description of job duties
• Education / Certifications / Training

Professional Licenses

• Essential Medical Staffing is in compliance of all applicable laws and regulations in accordance with state licensing and practices

Reference / Background Checks

• We conduct extensive reference verifications on all of our prospective employees. This check requires at least two professional and one personal reference
• Each prospective employee undergoes a criminal background check, as well as drug and alcohol screening

JCAHO

• Essential Medical Staffing is in full compliance with JCAHO regulations and guidelines